General. Concert Tickets Bargains acts as an intermediary between
buyers and ticket brokers to facilitate the purchase and sale of event tickets and
as such, is not directly involved in the actual ticket sale transaction between
the buyers and ticket brokers.
All sales are final. As tickets sold through Site are often obtained
through the secondary market and prices are determined by the individual ticket seller,
the prices for tickets may be above or below face value. The following are the rules or "Terms" that govern
use of the Concert Tickets Bargains.com Web site ("Site") by you, the user of the
Site ("User"). By using or visiting the Site, User expressly agrees to be bound
by these Terms and to follow these Terms and all applicable laws and regulations
governing the Site. Concert Tickets Bargains.com reserves the right to change these
Terms at any time, effective immediately upon posting on the Site. If User violates
these Terms of Use, Concert Tickets Bargains.com may terminate User's access to
the Site, bar User from future use of the Site, cancel User's ticket order, and/or
take appropriate legal action against User.
Orders. Orders through Concert Tickets Bargains will be fulfilled
by one of our network of participating brokers. Contact information for the broker
who fulfills your order (Fulfilling Broker) will be provided to User during the
purchase process. If you lose this information User may contact CustomerSupport@ConcertTicketsBargains.com
to get information about the order. All sales are final. Since tickets are a one-of-a-kind
item and not replaceable, there are no refunds, exchanges or cancellations. If an
event is postponed, tickets will be honored for the rescheduled date. New tickets
will not need to be issued. If an event is cancelled without a rescheduled date,
User will need to contact the Fulfilling Broker for a refund. The Fulfilling Broker
may require the User to return the supplied tickets at User's expense before receiving
any refund User may be entitled to due to cancellation. Concert Tickets Bargains
is not responsible for providing or securing this refund for User.
Refunds will be processed in the same currency
as the original order. Conversion charges, including though not exhaustive of the ones
issued by User's bank, if any, are not covered by ConcertTicketsBargains.com or Fulfiller. Any shipping
and handling charges are not refundable. Neither Concert Tickets Bargains nor the
Fulfilling Broker will issue exchanges or refunds after a purchase has been made
or for lost, stolen, damaged or destroyed tickets. When User receives tickets, User
should keep them in a safe place. Please note that direct sunlight or heat may damage
tickets.
Occasionally tickets ordered may no longer be available at the price or in the quantity
originally ordered at the time the order is received. If equivalent or better seat
locations are available at the same price, and User has chosen to be automatically
upgraded, the Fulfilling Broker will fill the order with the alternative seat locations.
If User is automatically upgraded, User's credit card will be charged at the time
the order is received and User will be contacted for notification of the new seat
locations. If User has not chosen to be automatically upgraded, a representative
from the Fulfilling Broker may contact User to discuss alternative seat locations,
and User's credit card will not be charged until we have received permission from
User to fill your order with alternative seat locations.
In Order to protect our users from fraud, a user may be required to provide additional
proof of identify on any order. Proof of identity may include but is not limited
to a signed credit card authorization and/or photocopies of notarized public documents
such as a state driver's license or federal passport.
All orders are shipped via User's chosen shipping method to the billing address
of User's credit card (no exceptions). Most orders are processed the same business
day in which they are received. Orders placed after business hours may be processed
on the next business day. For certain events, tickets may not be available for immediate
shipment. In this case, a representative from the Fulfilling Broker will contact
User with notification of an approximate shipping date. Tickets will be shipped
when available, and choice of an expedited delivery method does not guarantee that
tickets will be shipped immediately. All shipments will require a signature at the
point of delivery. Customers outside of the United States must choose an International
Delivery option. If any other option is chosen for an order outside the United States,
the shipping cost may be adjusted by the Fulfilling Broker after the order is placed
to use the International Rate.
If User specifies a shipping address that does not allow for Delivery Verification,
such as a Post Office Box, User may be required to pay an additional fee to cover
the additional risks associated with this type of order. If such a shipping address
is used, the Fulfilling Broker will, at their discretion, either contact you about
the additional fee prior to shipping or cancel your order and notify you of such
cancellation.
Pricing. Tickets sold through our site are from secondary ticket
market brokers and are being resold in many cases above the price or "face value"
listed on the ticket. Concert Tickets Bargains and its participating brokers are
not directly affiliated with any performer, sports team, or venue and we do not
act as a primary sale box office.
Concert Tickets Bargains cannot confirm the price of an item until you order; however,
the Fulfilling Broker does NOT charge your credit card until after the ticket has
been secured. Despite Concert Tickets Bargains's best efforts, a small number of
the items listed on the Site may be mispriced. If the Fulfilling Broker discovers
an item's correct price is higher than the stated price, the Fulfilling Broker will,
at their discretion, either contact you for instructions before shipping or cancel
your order and notify you of such cancellation.
Prices stated on the Site do not include any state or other local taxes that may
apply to User's order. All prices are in United States Dollars (USD) unless otherwise
specifically stated.
Credit Card Charges. If TicketNetwork Direct is the broker handling
your order, the name TicketNetwork Direct will appear on your credit card statement
rather than Concert Tickets Bargains. If another broker is handling your order,
their business name rather than Concert Tickets Bargains will be the name appearing
on your statement. If you have any questions about charges on your credit card statement
feel free to contact us at CustomerSupport@ConcertTicketsBargains.com.
Event Listings. ConcertTicketsBargains.com does not guarantee the accuracy of event information
on Site including but not limited to event name, event location or venue, event start time, or event date.
Permitted Use. User agrees that User is only authorized to visit,
view and to retain a copy of pages of this Site for User's own personal use, and
that you shall not duplicate, download, publish, modify or otherwise distribute
the material on this Site for any purpose other than to review event and promotional
information, for personal use, or to purchase tickets or merchandise for User's
personal use, unless otherwise specifically authorized by Concert Tickets Bargains
to do so. The content and software on this Site is the property of Concert Tickets
Bargains.com and/or its suppliers and is protected by U.S. and international copyright
laws.
Links. The Site may automatically produce search results that
reference or link to third party sites throughout the World Wide Web. Concert Tickets
Bargains has no control over these sites or the content within them. Concert Tickets
Bargains cannot guarantee, represent or warrant that the content contained in the
sites is accurate, legal and/or inoffensive. Concert Tickets Bargains does not endorse
the content of any third party site, nor do we warrant that they will not contain
viruses or otherwise impact User's computer systems. By using the Site to search
for or link to another site, User agrees and understands that User may not make
any claim against Concert Tickets Bargains for any damages or losses, whatsoever,
resulting from use of the Site to obtain search results or to link to another site.
If User experiences a problem with a link from the Site, please notify us at
CustomerSupport@ConcertTicketsBargains.com and we will investigate User's
claim and take any actions we deem appropriate in our sole discretion.
Violation of the Terms. Concert Tickets Bargains, in its sole
discretion, and without prior notice, may terminate User's access to the Site, cancel
User's ticket order or exercise any other remedy available to it. User agrees that
monetary damages may not provide a sufficient remedy to Concert Tickets Bargains
for violations of these terms and conditions and User consents to injunctive or
other equitable relief for such violations. Concert Tickets Bargains may release
User information if required by law or subpoena, or if the information is necessary
or appropriate to release to address an unlawful or harmful activity. Concert Tickets
Bargains is not required to provide any refund to User if you are terminated as
a user of this Site.
Copyright Policy. All text, graphics, files, applets, scripts,
software and other works on the Site are the copyrighted works of Concert Tickets
Bargains. All Rights Reserved. Any unauthorized redistribution or reproduction of
any copyrighted materials on the Site is strictly prohibited. Concert Tickets Bargains,
ConcertTicketsBargains.com and www.concertticketsbargains.com are protected marks
of ConcertTicketsBargains.com.
Concert Tickets Bargains reserves the right to terminate the privileges of any User
who uses this Site to unlawfully transmit or receive copyrighted material without
a license or express consent, valid defense or fair use exemption to do so. After
proper notification by the copyright holder or its agent to us, and confirmation
through court order or admission by the User that they have used this Site as an
instrument of unlawful infringement, we will terminate the infringing Users' rights
to use and/or access to this Site. We may, also in our sole discretion, decide to
terminate a User's rights to use or access to the Site prior to that time if we
believe that the alleged infringement has occurred.
DISCLAIMERS. CONCERT TICKETS BARGAINS MAKES NO ASSURANCES THAT
THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR PROVIDE SPECIFIC RESULTS FROM USE
OF THE SITE OR ANY SITE CONTENT, SEARCH OR LINK THEREIN. THE SITE AND SITE CONTENT
ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. CONCERT TICKETS BARGAINS MAKES
NO ASSURANCES THAT FILES USER ACCESSES OR DOWNLOADS FROM THE SITE WILL BE FREE OF
VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. CONCERT TICKETS BARGAINS DISCLAIMS
ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALSO ANY IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. CONCERT TICKETS BARGAINS WILL NOT BE LIABLE
FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING WITHOUT
LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, LOSS OF BUSINESS OR
LOSS OF PROFITS OR CONSEQUENTIAL DAMAGES, WHETHER BASED UPON BREACH OF CONTRACT,
BREACH OF WARRANTY, TORT, NEGLIGENCE, PRODUCT LIABILITY OF OTHERWISE, EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DAMAGE.
CONCERT TICKETS BARGAINS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS
AND CONDUCT OF ANY THIRD PARTY USERS, CONCERT TICKETS BARGAINS USERS, ADVERTISERS
AND/OR SPONSORS ON THE SITE, IN CONNECTION WITH THE CONCERT TICKETS BARGAINS SERVICE
OR OTHERWISE RELATED TO YOUR USE OF THE SITE AND/OR THE CONCERT TICKETS BARGAINS
SERVICE. CONCERT TICKETS BARGAINS IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES,
ACTIONS OR FAILURE TO ACT OF ANY TICKET BROKER, VENUE, PERFORMER, PROMOTER OR OTHER
THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE.
Limitation on Liability. Except in jurisdictions where such provisions
are restricted, in no event will Concert Tickets Bargains be liable to User for
any indirect, consequential, exemplary, incidental, special or punitive damages,
including lost profits, even if Concert Tickets Bargains has been advised of the
possibility of such damages.
Governing Law. User agrees that any controversy or claim arising out of or relating to the use of
Site will be governed by the laws of the State of Connecticut without regard to its conflict of law provisions.
User agrees to personal jurisdiction by venue in the state and federal courts of the State of Connecticut, Tolland County.
Arbitration. Any controversy or claim arising out of or relating to the use of the Site,
or any alleged breach of these policies, shall be resolved through binding arbitration in the
jurisdiction of Site's headquarters, Tolland County, Connecticut, and administered by the
American Arbitration Association in accordance with its Commercial Arbitration Rules including
the Optional Rules for Emergency Measures of Protection. Any award issued through arbitration
is enforceable in any court of competent jurisdiction.
Force Majeure. Site shall not be deemed in default or otherwise liable under these rules
and policies due to its inability to perform its obligations by reason of any fire, earthquake,
flood, substantial snowstorm, epidemic, accident, explosion, casualty, strike, lockout, labor controversy,
riot, civil disturbance, act of public enemy, cyber-terrorism, embargo, war, act of God, or any municipal,
county, state or national ordinance or law, or any executive, administrative or judicial order
(which order is not the result of any act or omission which would constitute a default hereunder),
or any failure or delay of any transportation, power, or communications system or any other or similar
cause not under Site's control (hereinafter all of the foregoing is collectively referred to as FORCE MAJEURE).
Notwithstanding the foregoing, Site shall be permitted to terminate this Agreement with or without notice to the
User in the event that User is prevented from performing hereunder due to FORCE MAJEURE.
Indemnity. User agrees to indemnify and hold Concert Tickets Bargains,
its subsidiaries, affiliates, officers, agents and other partners and employees,
harmless from any loss, liability, claim or demand, including reasonable attorneys'
fees, made by any third party due to or arising out of User's use of the Site, including
also User's use of the Site to provide a link to another site or to upload content
or other information to the Site.
Registration. Certain areas of the Site are provided solely to
registered Users of the Site. Any User registering for such access agrees to provide
true and accurate information during the registration process. Concert Tickets Bargains
reserves the right to terminate the access of Users should Concert Tickets Bargains
know, or have reasonable grounds to suspect that a User has entered false of misleading
information during the registration process. ALL REGISTERED USERS MUST BE OVER EIGHTEEN
(18) YEARS OF AGE. Children under the age of eighteen (18) shall not be permitted
to register. Concert Tickets Bargains reserves the right to require valid credit
card information as proof of legal age. Concert Tickets Bargains maintains a strict
online Privacy Policy and will not sell or provide User credit card information
to third parties.
User Account. User will select a username and password as part
of the registration process. All User account pages are protected with Secure Socket
Layer (SSL) encryption. User is fully responsible for maintaining the confidentiality
of their username and password. User agrees to immediately notify Concert Tickets
Bargains at CustomerSupport@ConcertTicketsBargains.com should User know, or have
reasonable grounds to suspect, that the username or password have been compromised.
Concert Tickets Bargains shall not be responsible for User's failure to abide by
this paragraph. Concert Tickets Bargains may, in its sole discretion, terminate
the User's account for any reason. Under no circumstances shall Concert Tickets
Bargains be liable to any User or third party for termination of a User's account.
Third Party Advertisers. Concert Tickets Bargains may allow third
party advertisers to advertise on the Site. Concert Tickets Bargains undertakes
no responsibility for User's dealings with, including any on-line or other purchases
from, any third party advertisers. Concert Tickets Bargains shall not be responsible
for any loss or damage incurred by User in its dealings with third party advertisers.
Privacy Policy. This privacy policy (Privacy Policy) covers Concert
Tickets Bargains' treatment of personal or personally identifiable information (Personal
Information) that may be collected when User is on the Site and when User uses Concert
Tickets Bargains services. This Privacy Policy does not apply to the practices of
companies or individuals that Concert Tickets Bargains does not own or exercise
supervisory control over, or to third party advertisers on the Site.
This privacy notice discloses the privacy practices for http://www.concertticketsbargains.com.
This notice applies solely to information collected by this website. It will notify
you of the following:
- What personally identifiable information is collected from you through the web site,
how it is used, and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access
to or collect information that you voluntarily give us via email or other direct
contact from you. We do not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted
us. We will not share your information with any third party outside of our organization,
other than as necessary to fulfill your request, e.g. to ship an order. Unless you
ask us not to, we may contact you in the future to tell you about specials, new
products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following
at any time by contacting us via the email address or phone number given on our
website:
- See what data we have about you, if any.
- Change or correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information
via the website, your information is protected both online and offline.
Whenever we collect sensitive information (such as credit card data), that information
is encrypted and transmitted to us in a secure way. You can verify this by looking
for a closed lock icon at the bottom of your web browser, or looking for "https"
at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we
also protect your information offline. Only employees who need the information to
perform a specific job (for example, billing or customer service) are granted access
to personally identifiable information. The computers and servers in which we store
personally identifiable information are kept in a secure environment.
Copyright Infringement Notification Should you wish to file a copyright infringement
notification with TicketNetwork, you will need to send a written or electronic communication
that includes all of the following, as based on Section 512(c)(3) of the Digital
Millennium Copyright Act (DMCA):
- A physical or electronic signature of a person authorized to act on behalf of the
owner of the material that has allegedly been infringed.
- Identification of the material that is claimed to be infringing or to be the subject
of infringing activity. *Please provide the URL(s) in the body of your email or
letter, as this will help us to identify the potentially infringing material.
- Contact information of the complainant.
- A statement that the complainant has a good faith belief that use of the material
in the manner complained of is a copyright violation.
- A statement that the information in the notification is accurate, and under penalty
of perjury, that the complainant is authorized to act on behalf of the owner of
material that has allegedly been infringed.
Written or electronic notice of copyright infringement should be mailed, faxed,
or emailed to TicketNetwork's designated agent at:
Copyright Complaints
TicketNetwork
137 Bolton Road
Vernon, CT 06066
Fax: 860-760-6699
Email:
copyright@ticketnetwork.com
Please note the following:
- Under Section 512(f) of the DMCA, any person who knowingly misrepresents that
material or activity is infringing may be subject to liability for damages.
If you feel that we are not abiding by this privacy policy, you should contact us
immediately via telephone at 800 456 8499 or via email at
CustomerSupport@ConcertTicketsBargains.com.